ZEROMarkets

Basic Information

• Registered Region
  

  Saint Vincent and the Grenadines
• Operation Status
  Normal
• Operating Period
  2016-07-28
• Deposit Methods
  Neteller, Skrill, Credit Card, Bank Transfer
• Website
  https://zeromarkets.com
• Market Type
  Foreign exchange
• Support Languges
  

  English

  

  Spanish

  

  Thai
• Main Business
  Forex, share CFDs, indices, commodities, metals, cryptocurrencies
• Business Type
  Multi-asset broker
• Social Media
• Contact Details
  support@zeromarkets.com

  +61 (0)2 7908 3133
• Type of Accounts
  Standard
• Trading Platforms
  MT4
• Withdraw Methods
  Not disclosed
• Auto Trading
  EA supported

Pros and Cons

Pros: Regulated by FMA; diverse range of tradable assets; demo accounts available; multiple account types; supports popular trading platforms (MT4, MT5); acceptable minimum deposit ($100 AUD); no deposit fees; social media presence. Cons: Website availability issues; commission fees apply to certain accounts; some regional trading restrictions; limited customer support hours. High number of user complaints regarding withdrawal issues could raise concerns for potential clients.

Company Background

ZERO Markets LLC was established in 2016 and operates out of Saint Vincent and the Grenadines. As a multi-asset broker, it offers access to a variety of financial markets including Forex, CFDs, and commodities. Additionally, the company's operating region includes a regulatory presence with the Financial Markets Authority (FMA) in New Zealand. The firm positions itself as a regional broker with a greater focus on Australian and New Zealand clients, offering services aimed at diversifying trading portfolios.

Fund Security

ZERO Markets implements several measures for fund security, including regulatory oversight by FMA. Clients' funds are maintained in segregated accounts, enhancing financial safety. However, potential clients should consider the complaints regarding withdrawal issues, signaling a need for caution. Regulatory frameworks provide a level of security, but verification of fund safety protocols is recommended. Additionally, the firm offers no specific insurance coverage or compensation scheme openly disclosed.

Account Opening

ZERO Markets offers a relatively straightforward account opening process. The minimum deposit required is $100 AUD across its various account types, such as Standard, Super Zero, Islamic Standard, and Islamic Raw. Account verification typically involves providing identification and proof of residence, ensuring compliance with KYC regulations. The availability of a demo account facilitates practice trading for new clients before committing real funds, enhancing user experience and understanding of the platform.

Trading Fees

The fee structure at ZERO Markets varies across account types. Standard accounts are commission-free, with spreads starting from 1.0 pips. Conversely, the Super Zero account offers lower spreads (starting from 0.0 pips) but incurs a commission of $2.50 per side. Other fees may apply for withdrawals, particularly with certain payment methods. While the company claims transparency in its fee structure, prospective clients should consider these costs relative to their trading strategies for effective planning.

Trading Instruments

Traders at ZERO Markets can engage in a variety of instruments including major and minor forex pairs, share CFDs, commodities like gold and oil, indices, cryptocurrencies, and ETFs. The broker's diversification across asset classes allows for a balanced trading portfolio. Prospective clients should be advised to review the complete list of instruments offered, as well as any regional limitations, especially concerning certain assets. Specific counts and types of tradable instruments are accessible on the company's platform.

Trading Technology

ZERO Markets utilizes the widely recognized MT4 and MT5 trading platforms, which are available across multiple devices, including mobile applications for both iOS and Android. Features include numerous order types, advanced charting tools, and automated trading capabilities via Expert Advisors (EAs). The platforms’ reliability, coupled with competitive execution speeds, make them suitable for a wide range of trading strategies, from scalping to long-term investments. The firm appears responsive to technological enhancements continuously.

Research and Education

The broker provides educational resources such as webinars, trading guides, and market analysis to enhance traders' knowledge and skills. As clients navigate the trading landscape, these tools can help them make more informed decisions. However, the depth of educational content available should be evaluated, as it can significantly impact novice traders' ability to understand complex market dynamics. The accessibility and quality of research tools can play a crucial role in overall trading success.

Customer Support

Customer support at ZERO Markets is accessible via phone, email, and live chat. Support is available during standard business hours, but it may not cover 24/7 availability, which could be an issue for traders needing immediate assistance. Response times vary based on the medium used for queries, and the effectiveness of support is often evaluated through user reviews. Potential clients may want to test the support system prior to making substantial investments, as timely assistance is crucial in trading environments.