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RockGlobal
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RockGlobal

Australia
2004-05-24
1
5.82
Rating Index
Software
7.99
Licensed
5.64
Risk Control
2.83
Experience
8.4
Institution
6
Industry Classification
D
Unqualified
Trading Platforms
MT4

Basic Information

  • Registered Region
    Australia
  • Operation Status
    Normal
  • Operating Period
    2004-05-24
  • Deposit Methods
    Bank Transfer, Credit Card, E-wallet
  • Website
  • Market Type
    Foreign exchange
  • Support Languges
    English
    Chinese
  • Main Business
    FX, commodities, indices, CFDs
  • Business Type
    FX broker
  • Social Media
  • Contact Details
  • Type of Accounts
    Standard, ECN
  • Trading Platforms
    MT4
  • Withdraw Methods
    Bank Transfer, Credit Card, E-wallet
  • Auto Trading
    EA supported

Pros and Cons

**Pros:** Regulated in Australia; low minimum deposit of $50; wide range of trading instruments; user-friendly platform (MT4); 24/7 customer support; fast execution speeds. **Cons:** Limited regulation outside Australia; does not accept clients from several countries including the US; some educational resources may be less comprehensive than competitors.

Company Background

RockGlobal operates under various legal entities, primarily Rockglobal Capital Markets Pty Ltd, which is regulated in Australia with an AFSL and ABN. It was established on May 24, 2004, with its headquarters located in South Yarra, VIC, Australia. The firm focuses on providing a range of financial services including trading in forex, commodities, and CFDs. They have aimed to create a robust online trading environment with fast execution and low spreads. Additionally, their New Zealand entity is registered but not actively regulated for retail clients. The company positions itself strongly in the forex trading industry due to its international reach and a commitment to user-friendly services.

Fund Security

RockGlobal emphasizes the security of client funds by maintaining segregated accounts to ensure that client funds are protected from operational risks. The broker is regulated by the Australian Financial Services Authority (AFSA), which requires strict compliance with regulations meant to protect customers, including access to compensation schemes. Their use of tier 1 liquidity providers also enhances the security and efficiency of trading processes.

Account Opening

Clients can open accounts through a straightforward process that comprises registering for an account in approximately two minutes, completing identity verification, and making a minimum deposit of $50. RockGlobal offers both standard and ECN accounts, with automatic trading features (EA supported). The website provides a clear onboarding process to facilitate new user registration.

Trading Fees

RockGlobal boasts competitive fees, with forex spreads starting from 0.0 pips, and no commissions for standard accounts. Specific commissions for ECN accounts were not disclosed. The broker does not charge deposit fees, while withdrawal fees depend on the chosen method. Inactivity fees are applicable after a period of no trading activity, though these details were not fully specified.

Trading Instruments

RockGlobal offers a diverse range of trading instruments, including over 50 forex pairs, various commodities (like gold and oil), major indices (like S&P 500, DJ30), and several CFDs. The exact number of tradable instruments was not disclosed but is characterized as 'extensive' on their platform.

Trading Technology

The broker provides access to the MetaTrader 4 platform, known for its robust features such as algorithmic trading (EAs), customizable charts, and multiple order types. Execution speeds are claimed to be under 20 milliseconds, ensuring rapid trade transactions. However, specific technical details such as API availability were not confirmed, which may be a consideration for advanced traders.

Research and Education

Research and educational resources at RockGlobal include market analysis, economic calendars, and Forex trading basics. However, the depth and quality of educational content compared to industry leaders were not disclosed, indicating potential room for enhancement in this area.

Customer Support

RockGlobal offers customer support available 24/7 via multiple channels including phone, email, and live chat. Response times are generally quick, and the service operates in both English and Chinese, catering to a diverse client base. User reviews suggest a solid level of support for both new and experienced traders.
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Rating Instructions
Rating Index
RockGlobal
RockGlobal
Regulated
Legal Environment
7.99
License Value
5.64
Risk Management
2.83
Investor Protection
8.4
Regulatory Policy
6
  • Software

    Evaluates the regulator's legal foundation, organizational structure, leadership experience, and enforcement capacity. Focuses on whether it enforces strict regulations, maintains transparency and fairness, and engages in international cooperation and technological supervision.

  • Institution

    Analyzes the regulator's policy framework, decision-making process, and enforcement transparency, including rule-making, internal control, and policy implementation effectiveness.

  • Licensed

    Assesses the market value of the licenses issued by the regulator, including entry thresholds, compliance costs, approval duration, and overall global recognition and influence.

  • Risk Control

    Evaluates the regulator's financial stability and risk management capacity, including budgeting, reserves, revenues, expenditures, and ability to respond to market or financial shocks.

  • Investor Protection

    Examines the regulator's complaint-handling and investor protection systems, assessing fairness, responsiveness, and enforcement effectiveness in safeguarding investor rights.

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