Regulated

Comment

Mauritius

2005-02-17

7.29

Website

https://www.activtrades.com

Rating Index

Software

9.3

Licensed

7.83

Risk Control

2.96

Experience

9.47

Institution

Industry Classification

Unqualified

Trading Platforms

MT4 / MT5

Basic Information

Registered Region

Mauritius
Operation Status

Normal
Operating Period

2005-02-17
Deposit Methods

Bank Transfer, Credit Card, Neteller, Skrill, PayPal
Website

https://www.activtrades.com
Market Type

Foreign exchange
Support Languges

English

Chinese

Spanish

Arabic

French

German

Italian
Main Business

FX, commodities, stocks, indices, ETFs
Business Type

Multi-asset broker
Social Media
Contact Details

chinesedesk@activtrades.com', 'englishdesk@activtrades.bs', 'englishdesk@activtrades.mu', 'englishde

+44 207 6500 567', '+1242 603 5200', '+852 3018 8356
Type of Accounts

Standard, Micro, Islamic, Demo (valid for 30 days)
Trading Platforms

MT4 / MT5
Withdraw Methods

Bank Transfer, Credit Card, E-wallets, Cryptocurrencies
Auto Trading

EA supported / CopyTrade available

Pros and Cons

Pros: Regulated by FCA ensures a level of oversight; Offers popular trading platforms like MT4 and MT5 appealing to diverse traders; 24/7 customer support in multiple languages; A demo account enables traders to practice before investing real money.
Cons: DFSA license revoked raises concerns about credibility; Complaints regarding difficulty with withdrawals.

Company Background

ActivTrades was established in 2005 and is headquartered in Mauritius. The firm started in the United Kingdom and has expanded its reach globally, focusing on a diverse range of financial instruments. The firm is characterized by its innovative approach to online trading, providing services for both novice and experienced traders. Key milestones include the introduction of its mobile app and enhanced educational resources for clients.

Fund Security

Clients' funds are held in segregated accounts according to regulatory requirements by jurisdictions such as the FCA. ActivTrades also participates in investor compensation schemes which promise reimbursement in the event of insolvency. These measures enhance client confidence, although the revoked DFSA license raises some red flags regarding regulatory stability.

Account Opening

ActivTrades offers a variety of account types, including Standard, Micro, and Islamic accounts. Opening an account requires a straightforward verification process, which includes submitting identification documents. The minimum deposit amount is competitive compared to industry standards, allowing easy access for traders. The onboarding process is designed to be user-friendly.

Trading Fees

The trading fees include spreads that start from various pips depending on the account type; commissions are not explicitly stated, and swap rates apply for positions held overnight. The broker claims no hidden fees; however, some client reviews hint at potential discrepancies in withdrawal fees. Clarity on fees is crucial for ensuring trader satisfaction and trust.

Trading Instruments

ActivTrades provides an extensive range of trading instruments, including over 1,000 options across various categories. Major assets include major and minor forex pairs, commodities like gold and oil, global indices, stocks from top firms, as well as ETFs. This wide selection allows traders to diversify their portfolios, catering to different trading strategies and risk appetites.

Trading Technology

The broker utilizes robust technology infrastructure to support its platforms. The MT4 and MT5 applications offer various functionalities like automated trading, comprehensive analytical tools, and an intuitive user interface. Latency is generally low, which is crucial for active traders, although occasional complaints about execution speed are noted in user reviews.

Research and Education

ActivTrades provides numerous educational resources, including webinars, market analysis, and trading guides. The quality of educational content is highly rated, with emphasis on practical trading skills. Regular webinars cover current market trends and strategies, which aim to help traders make informed decisions based on current market dynamics.

Customer Support

Customer support is available 24/7 through various channels, including phone, email, and live chat. Response times are generally quick, and support is provided in multiple languages, catering to a global audience. User reviews about service quality vary, with some highlighting positive interactions while others express frustration with unresolved issues, especially during withdrawal processes.

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Rating Index

ActivTrades

Regulated

Legal Environment

9.3

License Value

7.83

Risk Management

2.96

Investor Protection

9.47

Regulatory Policy

Software

Evaluates the regulator's legal foundation, organizational structure, leadership experience, and enforcement capacity. Focuses on whether it enforces strict regulations, maintains transparency and fairness, and engages in international cooperation and technological supervision.
Institution

Analyzes the regulator's policy framework, decision-making process, and enforcement transparency, including rule-making, internal control, and policy implementation effectiveness.
Licensed

Assesses the market value of the licenses issued by the regulator, including entry thresholds, compliance costs, approval duration, and overall global recognition and influence.
Risk Control

Evaluates the regulator's financial stability and risk management capacity, including budgeting, reserves, revenues, expenditures, and ability to respond to market or financial shocks.
Investor Protection

Examines the regulator's complaint-handling and investor protection systems, assessing fairness, responsiveness, and enforcement effectiveness in safeguarding investor rights.

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